Last Updated: November 23, 2016

This Privacy Policy explains how Information (as defined herein below) is collected, used, disclosed and processed by HIGHWAY STAR Inc., 1-3-14 Hiroo, Shibuya-ku, Tokyo 150-0012, Japan (“HSI”, “us”, “we” or “our”) when you use our websites, mobile applications, and other online products and services (collectively, the “Services”) or when you otherwise interact with us. This Privacy Policy applies only to the information that we collect about users of our Services.

We may change this Privacy Policy from time-to-time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you additional notice (such as by adding a statement to the homepage of our Services or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed of our information practices and the ways you can help protect your privacy.

I. Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, interact with other users, request customer support, or otherwise communicate with us. The types of information we may collect include your username, age, date of birth, gender, address, education, work / job, credit card details or bank account information, password, email address, and any other information you choose to provide to us.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

・ Log Information: We log information about your use of our Services, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our Services.

・ Hardware Information: We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, browser mobile network information, list of other HSI mobile applications installed on the device, MAC address, IP address International Mobile Equipment Identity (“IMEI”) number and other unique device identifiers made available by the operating system of your device.

・ Location Information: We may collect information regarding the geographic location of your device each time you use the Services provided on iOS or Android platforms, or otherwise consent to the collection of this information. You may opt-out of the collection of platform provided location data using the settings on your device. Your location is stored for the period specified in the Services before collection.

・ Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your computer hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We use the following cookies:

o Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

o Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

o Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

We may also collect information using web beacons (also known as “tracking pixels”). In contrast to cookies, web beacons are embedded invisibly on webpages and may not be disabled or controlled through your browser. For more information about cookies, and how to disable them, please see “Your Choices” below.

Information We Collect From Other Sources

We may also obtain information from other sources as far as it is necessary to perform our Services, and combine that with information we collect through our Services. In all other cases we will ask you to authorize us to collect, store, and use personal information received from third parties. Additionally, when you complete in-app purchases, we may collect information about you from the provider of your device operating system when they process the purchases on our behalf. Please note that we do not receive your payment method information from the operating system providers.

Any and all the information referred in the above collected by us directly from you under Item I is herein collectively referred to as “Information”.

II. Use of Information

We (or a third party data processor on our behalf) may collect, store, use and process Information about you for the following purposes for the periods necessary to achieve such purposes:

・ Provide, maintain and improve our Services;

・ Provide and deliver the products and services you request, process transactions, and send you related information;

・ Respond to your comments, questions and requests and provide customer service;

・ Send you technical notices, updates, security alerts, and support and administrative messages;

・ Communicate with you about products, services, offers, promotions, rewards, and events offered by HSI and others, and provide news and information we think will be of interest to you;

・ Monitor and analyze trends, usage and activities in connection with our Services;

・ Process and deliver contest entries and rewards promoted by HSI;

・ Personalize and improve the Services and provide in-Service advertisements, content or features that match user profiles or interests;

・ Link or combine with information we get from others to help understand your needs and provide you with better service; and

・ Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity.

III. Sharing of Information

We do not share, sell, transfer or otherwise exchange Information with third parties, unless required or permitted by law or unless you have given us a specific consent specifically authorizing us to do so by individually and separately sending us your consent or authorization in addition to your acceptance of this Private Policy In compliance with the aforementioned, we may share Information about you as follows or as otherwise described in this Privacy Policy:

・ With other users if you choose to participate in the interactive areas of our Services, such as community forums (the use of personal data (such as your full name) as a username in our services is strictly prohibited);

・ With vendors, consultants and other service providers who need access to such Information to carry out work on our behalf;

・ In response to legal process or a request for Information if disclosure is in accordance with, or as otherwise required by, any applicable law, rule, or regulation;

・ If we have reasonable grounds to believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of HSI, our users or others;

・ In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company; and

・ With your consent or at your instruction.

We may also share aggregated or de-identified Information, which cannot reasonably be used to identify you.

IV. Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf and to serve contextual advertisements within our Services. These entities may use technologies to automatically collect anonymous Information about your device and your use of our Services, including truncated IP address, truncated or hashed device ID, time spent on pages within our Services and links clicked within our Services. This Information may be used by us and others to, among other things, maintain and analyze the functioning of our Services and deliver contextual advertising.

V. Social Sharing Feature

The Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other social media, and vice versa. The use of such features enables the sharing of Information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

VI. Security

We take reasonable technical and organizational measures to help protect Information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no transmission over the internet can ever be guaranteed secure so we cannot guarantee the security of any personal Information that you transfer over the internet to us.

VII. Storing and deleting data

All Information collected by us is being stored in our data centers located in Japan. Personal data is being stored and deleted in compliance with privacy requirements. All data will be deleted if no longer required for the purposes identified above, unless further retention is required by law.

VIII. International Transfers

Information that we collect from you is usually stored and processed in Japan.

IX. Third Party Sites

This website contains links to other websites operated by third parties. Please note that this Privacy Policy applies only to the Information that we collect from you and we cannot be responsible for Information or information that third parties may collect, store, and or use through their website. You should always read the privacy policy of each website you visit carefully.

X. Your Choices


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. If you would like more information from an independent resource on a range of cookie-related issues, including how to change your browser settings, please visit www.allaboutcookies.org.

How to Control Cookies

Generally, you can delete all the cookies already stored on your computer. You can also set most browsers to disable cookies. To do so, you must modify your browser settings. The Help section of your browser will provide you any information you need for managing cookies. In that case, you might need to proceed to manual settings of some preferences for each time you visit the website. Managing cookies may prevent you from having access to some site functions or features. For information on how to manage cookie options in your browser settings, please visit http://www.allaboutcookies.org/manage-cookies/.

Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. To delete or disable flash cookies, please visit here for more information.

Please note that if you choose to remove or reject cookies, do so could affect the availability and functionality of our Services.

Promotional Communications

Only with your prior opt-in may we send you promotional messages. You may opt out of receiving these at any time by following the instructions in those messages. If you opt out, we may still send you transactional or relationship messages, but only about our ongoing business relations and with no promotional content.

Push Notifications/Alerts

HSI may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device (iOS) or by changing your settings within our Services (Android). HSI will send push notifications or alerts with promotional content only after your prior opt-in to receiving such messages on your device.

Access Rights

You, and your legal guardian if you are a minor, have the following rights in relation to any Information that we hold about you:

・ The right to review or to ask us to provide you with copies of Information that we hold about you at any time, subject to a fee specified by law;

・ The right to ask us to update and correct any out-of-date or incorrect Information that we hold about you free of charge;

・ The right to ask us to cease collecting, processing, or using, or to delete, Information that we hold about you, provided that we may refuse to do if required to by law.

・ The right to object to unlawful processing of Information that we hold about you; and

・ The right to opt out of any marketing communications that we (or any third party to whom we have disclosed your Information with your consent) may send you.

If you have such a request, you may address your requests to info@jamapp.jp.

If you have a BANDAI NAMCO ID, and wish view or to delete your account, sign into your BANDAI NAMCO ID and follow the instructions on https://www.bandainamcoid.com/portal/resign. Once you delete your account, you will no longer be able to access the BANDAI NAMCO ID services.

If you refuse to provide your Information or request that we delete or cease collecting your Information, you may not be able to use all or some parts of our Services.

XI. Contact

If you have any questions about this Privacy Policy or our practices, please contact us at:

Attn: Contact for Personal Information Matter
1-3-14 Hiroo
Shibuya-ku, Tokyo 150-0012
+81-3-5793-8144 (phone)